Philadelphia Water Department customers were the target of a phishing scheme aimed at scraping their payment information, the Department of Revenue warned Tuesday.
A fake website, myphillywaterbill.com, was designed to trick customers by using the title of department's legitimate payment platform — MyPhillyWaterBill. The official government page is www.phila.gov/waterbill.
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Anyone under the impression that they provided personal information in this phishing scheme is encouraged to contact the FBI at 215-418-4000 or online at tips.fbi.gov. The Internet Crime Complaint Center can also be reached online.
Officials with the city did not immediately respond to a request for comment regarding how many residents were potentially impacted by this scam.
Water customers can pay their bills at the city's official payment portal, which can be accessed via phila.gov/pay or phila.gov/revenue. Users will be asked to enter a nine-digit Water Access Code, which can be found on their bills.
The Department of Revenue alerted residents to a similar phishing scheme in September that sent text messages to customers urging them to redeem a refund from the city by clicking a malicious link.