Philadelphia serves as a major hub for Greyhound Lines, the largest North American intercity bus company. As an affordable, long-distance bus service provider, Greyhound offers passengers convenient travel options to and from Philadelphia connecting to cities throughout Pennsylvania and across the United States. Known for its extensive route network, comfortable buses equipped with Wi-Fi, and accessible booking platforms, Greyhound remains a vital transportation option for commuters, students, tourists, and travelers on a budget. Philadelphia’s Greyhound service comes fully integrated with local transit options, making it easy for passengers to navigate their way around the city before and after their bus trips.
Greyhound’s Philadelphia presence is anchored around several key stops strategically located to serve different parts of the city. These stops connect Philadelphia with the Northeast Corridor cities such as New York, Baltimore, Washington D.C., Boston, and also with Midwest and Southern states through longer routes. Whether embarking on a quick regional trip or a lengthy interstate journey, passengers appreciate Greyhound’s user-friendly booking processes, competitive pricing, and reliable schedules. In recent years, Greyhound has modernized its ticketing through online and mobile apps offering digital ticketing, live bus tracking, and customer service, making bus travel more accessible to today’s tech-savvy travelers.
In addition to intercity routes, Greyhound’s Philadelphia stops serve as transfer points for other regional bus operators and local transit systems such as SEPTA, NJ Transit, and Trailways. This interconnectedness reflects Greyhound’s role in Pennsylvania’s broader transportation infrastructure, facilitating the movement of people efficiently within and beyond the Philadelphia metropolitan area. Amenities at selected bus stops include ticket counters, waiting areas, and passenger assistance services, providing comfort and support for travelers of all ages.
Philadelphia Greyhound Terminal and Stops
Until June 2023, Philadelphia Greyhound Terminal was the designated main intercity bus station, located at 1001 Filbert Street in Center City Philadelphia. This station was the third busiest Greyhound station in the United States and featured multiple passenger conveniences, including waiting lounges, ticket counters, snack bars, pay telephones, and restrooms. However, in June 2023, Greyhound relocated its Philadelphia operations to a new location to modernize services and improve connectivity.
Currently, the primary Greyhound terminal in Philadelphia is situated at:
- 618 Market Street, Philadelphia, PA 19107
This downtown location is close to other major transit hubs like Jefferson Station (regional rail), the Market-Frankford Line subway, and numerous city bus routes. The new terminal provides convenient access for passengers arriving or departing Philadelphia, enhancing connections to local transit and the broader city.
Other popular Greyhound stops in Philadelphia include:
- Philadelphia 30th Street Station (2955 Market Street): Serving as a multimodal transit hub, where Amtrak and SEPTA services are also operated.
- Spring Garden Station (Bus Stop at the corner of Spring Garden and North 2nd Street): Primarily used for some regional Greyhound lines and local carrier transfers.
- Logan Square and Schuylkill & Walnut: Locations for select bus pick-ups and drop-offs, close to major Center City attractions.
Popular Greyhound Routes Serving Philadelphia
Greyhound offers extensive routes from Philadelphia connecting to both regional and long-distance destinations:
- Philadelphia to New York City: One of the most frequent and well-traveled routes, with 20+ buses daily. The trip averages approximately 1 hour 40 minutes.
- Philadelphia to Washington, D.C.: Regular service operating multiple times a day with travel times averaging around 2 hours.
- Philadelphia to Pittsburgh: Several daily departures with an average journey time under 6 hours.
- Philadelphia to Boston: Multiple daily service options, covering roughly 6 hours 15 minutes of travel.
- Philadelphia to Baltimore: Frequent buses, with 2-hour travel times connecting major urban centers along the I-95 corridor.
- Other Routes: Connections extend to Chicago, Cleveland, and cities throughout the eastern, central, and southern United States.
Passengers traveling along these routes enjoy amenities such as onboard restrooms, free Wi-Fi, power outlets for devices, and comfortable seating. Overnight buses allow passengers to rest on longer journeys, maximizing travel efficiency.
Booking Information
Booking Greyhound tickets from Philadelphia is available through several convenient channels:
- Online: Via the official Greyhound website www.greyhound.com, where passengers can view schedules, select routes, and purchase tickets with cards or digital wallets. Mobile ticketing allows flexibility and paperless travel.
- Mobile App: The Greyhound app offers booking, digital wallet access, real-time tracking, and trip management.
- Phone: Customers can call 1-800-231-2222 for reservations and customer support.
- In-Person: Ticket agents are available at the main terminal on 618 Market Street and other designated stops for walk-up ticket sales and assistance.
Greyhound often provides discounts to students, seniors, military, and frequent travelers. Early purchases usually receive the best fares. Passengers are encouraged to book in advance especially on popular routes and holidays.
Station Schedules in Philadelphia
Schedule frequency varies based on destination and demand:
- New York City: Approximately 20 to 30 buses per day departing from Philadelphia.
- Washington, D.C.: Around 10 to 15 buses daily.
- Pittsburgh: About 4 bus departures daily.
- Baltimore: 10+ departures daily.
- Boston: Multiple daily services, often with morning and evening departures.
Exact departure times can be checked online or via the Greyhound app, which provides real-time updates to passengers about bus arrivals, delays, and cancellations. Most buses depart on time, with flexible ticketing policies to allow adjustments if necessary.
Philadelphia Greyhound Terminal Contact Information
- Station Name: Philadelphia Greyhound Terminal (Current Location)
- Address: 618 Market Street, Philadelphia, PA 19107
- Phone Number: 1-800-GREYHOUND (1-800-473-9466)
- Website: https://www.greyhound.com
- Customer Service Number: 1-800-231-2222
- Location Map: Accessible on Greyhound’s website, near Jefferson Station and local transit lines.
What Greyhound is Known For
Greyhound is internationally recognized as a leader in intercity bus travel with a 100+ year history of connecting cities across North America. Renowned for providing affordable, safe, and reliable transportation, Greyhound buses serve urban, suburban, and rural areas alike. They are popular for economic travel with options for every budget—from economy seating to first class.
Greyhound has a reputation for its extensive route network covering more areas than virtually any other bus provider. Nearly 3,800 destinations throughout the U.S., Canada, and Mexico are accessible via Greyhound, making it indispensable for travelers seeking cross-country access without costly flights or car rentals.
Safety and service quality have improved significantly in recent years, with buses boasting Wi-Fi, power plugs, clean interiors, accessible boarding, and professional drivers. The company continues to modernize ticketing and customer service technology, improving traveler convenience.
Additional Traveler Information and Tips
- Arrive Early: Passengers are encouraged to arrive at least 30 minutes before departure for check-in and boarding.
- Baggage Policy: Two free checked bags allowed per passenger (up to 50 lbs each) plus one carry-on. Oversized or additional bags incur fees.
- Accessibility: The Philadelphia terminal and most Greyhound buses are fully ADA accessible, accommodating passengers with disabilities.
- COVID-19 Precautions: Check current health and safety protocols on the Greyhound website or app before travel.
- Travel Assistance: Customer service is available for special needs, travel planning, and assistance with schedule changes.
Greyhound continues to play an essential role in Philadelphia’s transportation network, offering an affordable, extensive, and reliable intercity bus service connecting the city to regional and national destinations. The newly relocated Philadelphia Greyhound Terminal at 618 Market Street enhances accessibility and customer experience, consolidating bus services in a central, transit-friendly location. With frequent routes to New York, Washington, Baltimore, Pittsburgh, Boston, and beyond, Greyhound meets the vast travel demands of commuters, leisure travelers, and residents.
The company’s emphasis on comfort and connectivity—featuring Wi-Fi, power outlets, and digital ticketing—complements Philadelphia’s growing transit infrastructure, promoting sustainable travel alternatives to driving and flying. Booking is simple via a modern website and mobile app, supported by helpful customer service. Clear schedules and multiple daily departures ensure that Greyhound remains a top choice for budget-conscious and convenience-oriented travelers.
For anyone in Philadelphia seeking economical transportation with broad route coverage, Greyhound offers an unmatched bus network. Its service supports the city’s transit ecosystem, providing meaningful alternatives that link Philadelphia with the nation. By understanding station details, booking options, and scheduling, passengers can confidently navigate Greyhound services and plan their journeys throughout Pennsylvania and beyond.